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Party Booking Terms & Conditions

To make sure we are able to provide every customer with the best party experience, we ask that you abide by the following Terms and Conditions.

• Non-refundable deposit of £40 to be paid at the time of booking the party.
• Party bookings are for a minimum of 10 children.
• No refund can be given for party guests who cancel during the 7 days prior to the party or who do not arrive on the day of the party.
• The Party Organiser must inform Zoomania staff of any food allergies or similar materially important facts concerning all children within their party.
• All party groups to be accompanied by a ratio of 1 adult for every 5 children over 5 years and 1 adult for every 3 children under 5 years.
• The balance of your booking is to be paid at least 7 days before the date of the party.
• Final numbers and meal choices must be confirmed at least 7 days before the date of the party.
• We reserve the right to change the content of any of the parties without prior notification.
• Cancellation - If you cancel the party booking giving less than 7 days notice then the full party booking price will be non-refundable.
• Cancellations due to illness or other serious factors may be rebooked subject to our sole discretion.
• For the safety of both you and your children, it is important that you and your guests observe the Rules of Play.